papercups-io/papercups
- Launch HN: Papercups (YC S20) Open-Core Intercom Alternative
- Lessons Learned from Launch HN
- 3 Launches in 3 Weeks
- Coming to Elixir from TypeScript
- From TypeScript to Elixir
- What we learned launching on HN
- Anxiety and Metrics from Launch HN
- Show HN: Build a chatbot by feeding in your FAQ (Open Source)
- Building a chatbot with Google's universal sentence encoder
- Coming to Elixir from TypeScript
- Turning a maybe into a yes after the YC interview
- Coming to Elixir from TypeScript
- Coming to Elixir from TypeScript
- Lessons Learned from Launch HN as an Open Source Project
- Show HN: Storytime – open-source screen-sharing with live chat
- Turning a maybe into a yes after the YC interview
- What remote demo day looked like
- Learning Elixir's GenServer with a real-world example from open source
- Behind the scenes photos of YC S20
- Learning about Elixir's generic server processes with a real-world example
- Remote YC Demo Day
- Learning Elixir's GenServer with a real-world example
- Coming to Elixir from TypeScript
- Open Source Intercom Alternative
- Lessons from Sc2 for a Startup
- Our YC Interview
- What YC Looks Like
- What remote YC looks like
- What Is Elixir Genserver
Papercups
Papercups is an open source live customer chat web app written in Elixir. We offer a hosted version at app.papercups.io.
You can check out how our chat widget looks and play around with customizing it on our demo page. The chat widget component is also open sourced at github.com/papercups-io/chat-widget.
Watch how easy it is to get set up with our Slack integration 🚀 :
One click Heroku deployment
The fastest way to get started is one click deploy on Heroku with:
Philosophy
We wanted to make a self-hosted version of tools like Intercom and Drift for companies that have privacy and security concerns about having customer data going to third party services. We’re starting with chat right now but we want to expand into all forms of customer communication like email campaigns and push notifications.
Stay tuned! We'll be posting a more detailed roadmap soon 🤓
Features
- Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers
- React support - embed the chat widget as a React component, or a simple HTML snippet
- React Native support (alpha) - embed the chat widget in your React Native app
- Flutter support (alpha) - embed the chat widget in your Flutter app (courtesy of @aguilaair :heart:)
- Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel
- Markdown and emoji support - use markdown and emoji to add character to your messages!
- Invite your team - send invite links to your teammates to join your account
- Conversation management - close, assign, and prioritize conversations
- Built on Elixir - optimized for responsiveness, fault-tolerance, and support for realtime updates
Demo
We set up a simple page that demonstrates how Papercups works.
Try sending us a message to see what the chat experience is like!
Blog
Check out our blog for more updates and learnings
Documentation
Contributing
We :heart: contributions big or small. See CONTRIBUTING.md for a guide on how to get started.
Get in touch
Come say hi to us on Slack! :wave:
Thanks to all of our contributors!
License
MIT © Papercups